与语音助手的个性化聊天:用户视角

S. Völkel, Penelope Kempf, H. Hussmann
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引用次数: 7

摘要

最近的研究表明,调整语音助手的个性可以改善用户的交互体验。我们提出了一种实用的方法来适应语音助手的个性。我们要求用户站在语音助手的角度,在汽车环境的不同场景中写下他们“理想的”语音助手与用户的对话。我们的研究结果表明,参与者对与语音助手进行社交对话或纯粹功能性对话的偏好存在个体差异。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Personalised Chats with Voice Assistants: The User Perspective
Recent research suggests that adapting a voice assistant's personality to the user can improve the interaction experience. We present a pragmatic and practical approach to adapting voice assistant personality. We asked users to take the voice assistant's perspective and write their "ideal" voice assistant-user dialogue in different scenarios in an automotive context. Our results indicate individual differences in participants' preference for social or purely functional conversations with the voice assistant.
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