Towards Improved People Management: An Analysis

Abstract People are routinely described as the most important asset of an organisation. There is, however, considerable evidence that people are managed poorly in many workplaces. This paper explores the importance of the fair and effective management of people at work and suggests some benchmarks to assist in the assessment of HRM in organisations. It surveys workplace experience and indicates some common barriers to good HRM, concluding with some suggestions for strategy to embed high quality people management in our workplaces.