用户对在紧急情况下使用SMS的易用性(EOU)和对技能的信心

Proceedings of the 3rd International Conference on Human-Computer Interaction and User Experience in Indonesia Pub Date : 2017-04-18 DOI:10.1145/3077343.3077350

D. Nugraheni, Denise de Vries

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引用次数: 1

摘要

本文的目的是研究在紧急情况下使用SMS(短消息服务)作为警告信息的易用性(EOU)和信心与技能之间的相关性。本文是我们从用户角度探讨紧急情况下使用短信的可能性的形成性研究的一部分。我们使用的案例研究是印度尼西亚甘榜市洪水灾区的预警信息。我们分析了用户在使用SMS时对EOU的感知和对技能的信心。这项研究收集了350名参与者的数据，他们居住在印度尼西亚三宝垄市的Bandar Harjo洪水易发地区。数据表明，EOU和信心与在紧急情况下使用短信的技能之间存在强烈的正相关关系。用户的性别、年龄和受教育程度影响EOU与信心与技能的相关系数强度。用户使用频率(FOU)不影响用户使用频率与自信心的相关系数强度。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Users' perception of ease of use (EOU) and confidence with skill using SMS in emergency conditions

The aim of this paper is to investigate the correlation between ease of use (EOU) and confidence with skill with regard to the use of SMS (Short Messaging Service) for warning messages in an emergency situation. This paper is part of our formative study to investigate the possibility for using SMS in emergency conditions from the users' perspective. The case study that we used was warning messages for an urban kampung flood disaster area in Indonesia. We analysed the users' perception of EOU and confidence with skill when using SMS. This study collected data from 350 participants who live in a flood prone area in Bandar Harjo, Semarang, Indonesia. The data indicated a strong and positive correlation between EOU and confidence with skill for using SMS in emergency conditions. The users' gender, age and level of education influence the strength of the correlation coefficients between EOU and confidence with skill. The users' frequency of use (FOU) did not influence the strength of the correlation coefficients between EOU and confidence with skill.

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Proceedings of the 3rd International Conference on Human-Computer Interaction and User Experience in Indonesia

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