发达地区的消费者如何评价新兴国家的国际品牌?全球-地方认同视角下的调查

Xiaoling Guo, Ying-yi Hong
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引用次数: 12

摘要

虽然越来越多的全球品牌来自新兴国家,但关于新兴全球品牌的研究仍然很少。本文的目的是提供第一个理论努力来了解发达地区的消费者如何评估来自新兴国家的全球品牌。本文旨在以全球化和社会认同理论为基础,揭示全球认同对消费者对新兴全球品牌态度的影响,这种影响的过程,以及它的边界条件。设计/方法/方法作者在美国和英国进行了两次非学生调查,测量了受访者的全球认同,并进行了两次实验室实验,对受访者的全球认同进行了启动。因变量的操作化也存在分歧,要么直接测量发展中国家对全球品牌的态度,要么测量消费者的相对评价。四项研究报告了趋同的结果。研究结果表明,当消费者的全球(相对于本地)身份可获得时,来自发达地区的消费者将对来自新兴国家的全球品牌表现出更有利的评价。这种影响是由全球认同和全球化之间的积极联系所介导的。此外,当消费者认为全球文化和地方文化相互兼容时,这种影响就会出现,但当消费者认为全球文化和地方文化相互对立时,这种影响就会消失。研究结果对新兴经济体的全球品牌营销人员进入发达国家市场,使其品牌真正全球化具有实际意义。具体来说,应该以全球身份消费者为目标,并且应该宣布全球和地方文化的兼容观点。本文以新兴国家的全球品牌为研究对象,首次探讨了发达国家市场的全球认同效应。这一发现为全球化、全球品牌和全球认同的同化效应的文献增加了新的知识,并有助于调和关于原籍国是否仍然与全球化世界相关的激烈辩论。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
How do consumers from developed regions evaluate global brands from emerging countries? An investigation from the perspective of global–local identity
Purpose While an increasing number of global brands are of emerging country origin, research about emerging global brands remains scare. The purpose of this paper is to provide the first theoretical effort to understand how consumers in the developed regions evaluate global brands from emerging countries. Building on globalization and social identity theory, the paper aims to shed light on the effect of global identity on consumer attitude toward emerging global brands, the process of such effect, and the boundary condition for it as well. Design/methodology/approach The authors used two non-student surveys in the USA and UK in which respondents’ global identity was measured and two laboratory experiments in which respondents’ global identity was primed. The operationalization of dependent variables is also divergent, either directly measuring attitude toward the global brands from developing countries or measuring consumer relative evaluation. Convergent results were reported from four studies. Findings The results show that when consumers’ global (vs local) identity is accessible, those from developed regions will show more favorable evaluations of global brands from emerging countries. And this effect is mediated by the positive association between global identity and globalization. Further, this effect emerged when consumers view global and local cultures as compatible with each other but disappeared when consumers view global and local cultures as oppositional to each other. Practical implications The findings have practical implications for global brand marketers from emerging economies to enter developed country markets, and to make their brands real global. Specifically, global identity consumers should be targeted and the compatible view of global and local cultures should be pronounced. Originality/value Focusing on global brands from emerging countries, this paper examines the global identity effect in developed country markets for the first time. The finding add new knowledge to the literature of globalization, global branding, and assimilation effect of global identity, and help to reconcile the heated debate on whether country of origin is still relevant to the globalized world.
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