City of White Plains Parking App: Case Study of a Smart City Web Application

The City of White Plains has a residential population of 57,000 people, which increases every day by 225,000 people who come in from the outlying suburbs to work and shop in the city. Due to the traffic created and the large number of spread-out parking locations, there is an urgent demand of creating an mobile app allowing drivers to find available parking spaces easily. However, the solution specifically focusing on this issue has been rarely investigated by the prior research. In this paper, we represent our case study of a smart city web application using semantic design for a governmental organization's parking app. The app navigates customers to parking structures in conjunction with their destination. The app's user interface was constructed using HTML, CSS, and JavaScript, and a tag-based network structure to facilitate exploratory behavior. The work culminated in a completed user interface, a report detailing its perceived benefits, and an evaluation of its application. Use cases are described for three applications-the Passport app currently employed by the City of White Plains, the app developed in this study, and a future app using Internet of Things (IoT) technology.