Mastering Interpersonal and Virtual Communication Skills of the Education Process Participants in E-learning

Social communication is carried out in two environments – real (interpersonal communication) and electronic (virtual communication). Both types of communication have become essential nowadays for specialists. Therefore, education should focus on mastering universal communicative competence. Online education is favorable for mastering both interpersonal and virtual communication skills of all the educational process participants. The article investigates a way to master communicative skills of two groups of education process participants. The first group incorporates learners, educators and parents who traditionally interact in the educational process. The second group involves interacting representatives of different cultures, and it becomes the feature of a teacher-student interaction in internationalization of tertiary education. The article gives theoretical background of the research studying different kinds of communication of education process participants in online learning environment, identifies the specific character of their communication and provides evidence that e-learning impacts the mastering of communicative skills for both groups of participants.