Intent-based cloud service management

Currently, cloud operators mainly rely on their skills and experience when making decisions about cloud resources in accordance with cloud users' service requirements. However, such manual decisions tend to be costly and error- prone given the huge number of cloud service orders, wide variety of requirements, and complexity of cloud configuration options. In this work, we take cloud users' service requirements as intent and propose an Intent-based Cloud Service Management (ICSM) framework to automate or support operators' decision-making process for cloud resources. We have realized a proof-of-concept ICSM implementation in a lab environment and evaluated its performance.