Assessing the Impact of Stress on the Work Life of Bank Employees-A Case Study of Meerut Region

Banking industry has become highly competitive sector in India and has been facing greater challenges of technological revolution and global banking system. Stress is unavoidable on the part of employees as the systems, procedures and techniques are getting complicated with the use of advance technology. Stress management is getting more and more attention nowadays, particularly in the banking sectors. The job nature of bank employees is very tedious as it involves the direct customer interaction at all levels. The present paper seeks to comprehend the working framework with respect to various factors, like long working hours, improper reward system, lack of job autonomy, organisational culture, role conflict and others, and the main reason is lack of management support to employees, which results in imbalance in their work life. The study is based on qualitative as well as quantitative research methods for designing research propositions. The study was conducted to know the factors causing stress and its impact on the work life of the employees. A convenient sample of 150 bank employees from HDFC, ICICI and AXIS bank was collected for the study. The study revealed that preventive steps should be taken up by the banks to make their employees free from stress to perform their work with optimum efficiency and effectiveness. However, with the help of proper management techniques, the bankers’ stress level can be reduced to great extent.