Netflix公司:DVD大战

G. Sarolli, R. Venkatesan
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引用次数: 0

摘要

Netflix开创了在线视频租赁行业,并开发了一种成功的商业模式,有效地管理了客户获取、留存和终身价值。Blockbuster Video打算通过推出一项在线租赁计划来减缓Netflix的增长速度,该计划似乎与Netflix庞大的线下视频商店网络无缝集成。百视达的多渠道项目会损害Netflix的客户获取率和留存率吗?与此同时,来自沃尔玛(Wal-Mart)等视频零售商的竞争挑战了Netflix为最大化客户终身价值而建立的核心商业模式。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Netflix, Inc.: DVD Wars
Netflix pioneered the online video rental industry and developed a successful business model that effectively managed customer acquisition, retention, and lifetime value. Blockbuster Video intends to slow Netflix's growth by launching an online rental program that appears to be seamlessly integrated with its huge network of offline video stores. Will Blockbuster's multichannel program hurt Netflix's customer acquisition and rentention rates? Simultaneously, competition from video retailers such as Wal-Mart challenges the core business model that Netflix built to maximize customer lifetime value.
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