基于移动商务的消费者初始信任影响因素研究

Zhihong Li, Minxia Li
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引用次数: 17

摘要

移动商务是电子商务的重要发展方向。消费者信任在成为电子商务发展瓶颈的同时,也正在成为移动商务发展的主要障碍。本文在讨论信任的基础、网络信任的形成过程和移动商务信任的特点的基础上,探讨了移动商务中消费者初始信任的影响因素。同时,本文提出了相应的策略来构建移动商务中的消费者初始信任。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Research on Influencing Factors of Consumer Initial Trust Based on Mobile Commerce
Mobile commerce is the significant development of E-commerce. While consumer trust has become the bottleneck of the development of e-commerce, it is also becoming the major obstacle of mobile commerce. In this paper, we discuss the influencing factors of consumer initial trust in mobile commerce based on discussing the foundation of trust, the formation process of online trust and the characteristics of mobile commerce trust. Meanwhile, some corresponding strategies are provided in this paper to build consumer initial trust in M-commerce.
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