曼谷都市博物馆从期望管理因素到沟通管理对创意旅游成功的意义

Kitpon Cherdchookitkul, Surasak Jirawatmongkol, Shayut Pavapanunkul, Nasaran Mahittichatkul
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引用次数: 3

摘要

本文的研究目的是为了确立曼谷都市博物馆管理中的理想因素的范式转换对传播管理中影响创新旅游理念即创意旅游的模式开发与构建的意义。样本人口包括公共部门和与博物馆局相关的群体。21名学习博物馆馆长或教育博物馆经理和学校馆长,包括社区负责人;通过有目的的抽样选择。本研究采用德尔菲法进行未来研究。旅游业的研究结果表明,范式转换模型对曼谷都市博物馆的成功影响将理解采用以下5个部门的意义:1)生产实践部门是曼谷都市博物馆主导服务质量接受的重要部门;2)消费者实践部门在服务营销方面的主导作用,从曼谷都市博物馆的管理来看,服务质量接受强烈倾向于推荐采用服务价值和适合门票费用的服务质量接受;3)管理实践部门关注战略层面和服务质量接受强烈倾向于推荐采用服务价值和票价适宜3)管理实践部门关注战略层面和服务层面4)营销实践部门在传播管理影响城市博物馆管理的关键成功因素方面,关注服务水平和稳定的形象塑造传播是第五部门5)形象塑造传播实践部门可以导致服务质量的接受。此外,另外5位专家使用一致性指数(IOC)对曼谷都市博物馆从影响创意旅游成功的期望管理因素到影响沟通管理的范式转换模型进行了测试,结果显示所有部门都接受内容效度(IOC≥0.50)。因此,该模型可用于曼谷都市博物馆的管理和沟通管理。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Significance of Paradigm Shift Model for Bangkok Metropolitan City Museum from Desired Factors of Management to Communication Management Affecting Creative Tourism Success
The purpose of writing this research article paper was to establish the significance of Paradigm Shift from desired factors of Bangkok Metropolitan City Museum management to developing and building model in communication management affecting innovative tourism concept was creative tourism. The sample population consisted of the public department and relevance to museum bureau groups. Twenty-one of learning museum and directors or managers of education museum and school directors including head of communities; selected through purposive sampling. The research was conducted via future research method using the Delphi Techniques. The research findings tourism revealed that Paradigm Shift Model for Bangkok Metropolitan City Museum affecting success will understand the significance to adopt these 5 sectors as follows: 1) production practicing sector is Bangkok Metropolitan City Museum leading the important of service quality acceptance 2) consumer practicing sector in leading with interesting in service marketing from Bangkok Metropolitan City Museum management that service quality acceptance has strongly towards recommended adopt service value and suitable for ticket expense 3) management practicing sector concerned to strategic level and service quality acceptance has strongly towards recommended adopt service value and suitable for ticket expense 3) management practicing sector concerned to strategic level and service level 4) marketing practicing sector in terms of critical success factors of communication management affecting city museum management that focusing on service level and to steady communication for image building in the fifth sector 5) communication practicing sector for image building could lead to the service quality acceptance. Furthermore, the Paradigm Shift Model for Bangkok Metropolitan City Museum from desired factors of management to communication management affecting creative tourism success was tested by another 5 experts using index of congruence (IOC) which showed content validity acceptance in all sectors (IOC ≥ 0.50). Hence, the model could be used for development for Bangkok Metropolitan City Museum management and communication management.
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