基于均衡的企业服务选择

Xiao Xue, Shufang Wang
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引用次数: 2

摘要

不均衡现象在企业服务匹配中普遍存在,不仅造成了服务资源的浪费,而且降低了客户需求的满意度。因此,如何在企业服务选择中实现服务均衡成为该领域面临的严峻挑战。为了解决这一问题,本文首先设计了基于均衡化的QoS属性分类,以反映企业服务的当前状态。然后,提出了一种基于完全均衡的服务选择方法,消除了服务选择中的非方程现象。仿真结果验证了该方法的有效性,在不降低服务质量的前提下,有效地提高了服务利用率。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Equalization-based enterprise service selection
The non-equalization phenomenon is common in the enterprise service matching, which not only results in the waste of service resources, but also reduces the satisfaction of customer needs. As a result, how to achieve the service equalization in enterprise service selection becomes a serious challenge in the field. To solve this problem, this paper first designs the equalization-based classification of Quality of Service (QoS) attributes to reflect the current state of enterprise services. Then, a complete equalization-based service selection method is proposed, which can eliminate the non-equation phenomenon in service selection. Finally, simulation results validate the effectiveness of the method, which can improve the service utilization rate effectively without reducing the QoS a lot.
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