老年公寓服务创新的用户研究——以长庚健康文化村为例

2017 International Conference on Industrial Engineering, Management Science and Application (ICIMSA) Pub Date : 2017-06-01 DOI:10.1109/ICIMSA.2017.7985616

Chunjin Fan, Y. Juan, Tong-Fang Ni

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引用次数: 0

摘要

本研究以台湾某老年公寓为研究对象。通过检查居民和服务人员的意见和服务经验，确定了用户需求的重要见解。研究结果可作为老年公寓服务创新与设计的依据。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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User Research for Service Innovation in Senior Apartments: A Case Study in Chang Gung Health and Culture Village

This study conducted the user research in a Taiwanese senior apartment. The important insights of user needs were identified by examining the views and service experiences from residents and service staff. The research result can be the basis of service innovation and design for senior apartments.

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来源期刊

2017 International Conference on Industrial Engineering, Management Science and Application (ICIMSA)

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