电子商务交易行为影响因素探讨

Ranzhe Jing, Jianwei Yu, Zuo Jiang
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引用次数: 7

摘要

随着互联网的快速发展,电子商务得到了显著的增长和扩张,据《财富》杂志报道,几乎所有的全球500强企业都开始了网络营销;电子商务目前还远远不是现代贸易行为的主流。本文对电子商务交易行为的影响因素进行了探讨。本文以某大型电子商务企业的网络客户为研究对象;影响因素分为三类,分别是管理因素、外部环境因素和内部环境因素。并从顾客行为的角度分析了电子商务交易过程中的影响因素,构建了电子商务交易活动影响因素的功能过程模型,并将影响因素整合到模型中,阐明了电子商务交易中各因素的作用机制。从电子商务消费者的角度对电子商务交易的影响因素进行研究,有助于揭示这一矛盾。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Exploring Influencing Factors in E-Commerce Transaction Behaviors
With the rapid growth of the Internet, e-commerce has been growing and expanding significantly, according to Fortune, almost all of the global top 500 companies have started online marketing; e-commerce is presently far from the mainstream of modern trade behaviors. The influencing factors in e-commerce transaction behaviors are explored in this paper. This paper takes network customers of a large e-commerce enterprise as research object; the influencing factors are integrated into three categories, respectively managerial factors, external environmental factors and internal environmental factors. And analyzes the influencing factors in the process of e-commerce transaction in terms of customer behaviors, constructs a functional process model for influencing factors in e-commerce transaction activities, integrates such factors into the model, and illustrates the functional mechanism of all the factors in e-commerce transaction. Studies on influencing factors for e-commerce transaction in the perspective of e-commerce customers will help shed light on such contradiction.
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