eBPS: Electronic Building Permit System

Many local government units (LGUs) are considering the move towards electronic government. Among its many business transactions, the study gives emphasis on the solution to the complexities of the building permit application process through the development and implementation of electronic building permit system (eBPS). The purpose is to primarily augment the limitations of the existing building permit application process in two (2) municipalities of Camarines Sur, Nabua and Bula. The Princeton Project Management Methodology (PPMM) as its software development framework guided the structuring of the web-based system. Further, the study used developmental - quantitative methods such as structured interview and survey questionnaire based on ISO 9126 software quality metrics to answer the project’s specific objectives. Based on the findings, delays in the process of building permit application are caused by scarcity of human resources, rigorous paperwork and citizen’s unawareness of the mandated process, which affect the citizen’s compliance in securing building permits. In response, the development of an IT solution with seven (7) modules covering the following requirements: (a) managing building permit applications, (b) evaluation of application, (c) assessment of fees, (d) generation of building permit, (e) generation of notices, (f) generation of reports and (g) managing of end - user’s account, in addition, the integration of a local ID system for users’ authentication and a point of payment system as a payment facility. Both municipalities perceived the system to be highly acceptable consistent with its 4.75 Over-all Likert Rating leading to the conception of policies in support to the implementation of eBPS.