沟通风险的方法

R. Lundgren, A. McMakin
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引用次数: 1

摘要

本章概述了14种最常见的风险沟通方法,以及对风险沟通人员的影响,以及如何在各种情况下使用这种方法。讨论内容包括沟通过程方法、国家研究委员会方法、心智模型方法、危机沟通方法、趋同沟通方法、三挑战方法、社会建构主义方法和危险加愤怒方法。没有一种风险沟通的方法可以同样地适用于风险沟通的所有目的、受众和情况。相反,风险沟通的方法来自各种各样的学科,每一个都可以为那些沟通风险的人提供洞察力。了解各种方法及其含义可以为我们提供一系列方法来发展我们的风险沟通工作,比我们在没有这些知识的情况下进行沟通给我们更大的成功机会。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Approaches To Communicating Risk
This chapter presents an overview of 14 of the most common approaches to risk communication as well as implications for those who are communicating risk and how the approach might be used in various situations. The discussion includes the communication process approach, national research council's approach, mental models approach, crisis communication approach, convergence communication approach, threehchallenge approach, social constructionist approach, and hazard plus outrage approach. No one approach to risk communication can be applied equally well to all the purposes, audiences, and situations for which risk is being communicated. Instead approaches to risk communication come from a variety of disciplines, each of which can provide insight to those who are communicating the risk. Understanding the various approaches and their implications can provide us with a repertoire of ways to develop our risk communication efforts, giving us a greater chance of success than if we were communicating without this knowledge.
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