{"title":"家政服务中的沟通障碍","authors":"Lina Larsson","doi":"10.1145/634067.634321","DOIUrl":null,"url":null,"abstract":"This paper presents the preliminary results from an ongoing research project with the purpose to explore possible ways of using and benefiting from mobile technology for home-help service.It is based upon a field study of three Swedish home-help service units. The project aims at an understanding of the work practices of the home-help service. The paper shows that the informal communication is an important practice in the work, but not always sufficient. This is exemplified by an episode with a caretaker. The incident implies that the practice of informal communication possibly could benefit from mobile technology.","PeriodicalId":351792,"journal":{"name":"CHI '01 Extended Abstracts on Human Factors in Computing Systems","volume":"T151 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2001-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Communication failure in home-help service\",\"authors\":\"Lina Larsson\",\"doi\":\"10.1145/634067.634321\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This paper presents the preliminary results from an ongoing research project with the purpose to explore possible ways of using and benefiting from mobile technology for home-help service.It is based upon a field study of three Swedish home-help service units. The project aims at an understanding of the work practices of the home-help service. The paper shows that the informal communication is an important practice in the work, but not always sufficient. This is exemplified by an episode with a caretaker. The incident implies that the practice of informal communication possibly could benefit from mobile technology.\",\"PeriodicalId\":351792,\"journal\":{\"name\":\"CHI '01 Extended Abstracts on Human Factors in Computing Systems\",\"volume\":\"T151 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2001-03-31\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"CHI '01 Extended Abstracts on Human Factors in Computing Systems\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/634067.634321\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"CHI '01 Extended Abstracts on Human Factors in Computing Systems","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/634067.634321","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
This paper presents the preliminary results from an ongoing research project with the purpose to explore possible ways of using and benefiting from mobile technology for home-help service.It is based upon a field study of three Swedish home-help service units. The project aims at an understanding of the work practices of the home-help service. The paper shows that the informal communication is an important practice in the work, but not always sufficient. This is exemplified by an episode with a caretaker. The incident implies that the practice of informal communication possibly could benefit from mobile technology.
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