{"title":"冠状病毒大流行背景下客户关系管理对阿尔及利亚游客国内旅游态度的影响——对阿尔及利亚旅行社客户样本的实地研究","authors":"GHozlan Maazi, Fatima zohra Kassoul","doi":"10.58205/fber.v6i2.1304","DOIUrl":null,"url":null,"abstract":"The study aimed to know the impact of customer relationship management on the trends of tourists towards domestic tourism in Algeria in light of the Corona pandemic, and to clarify this, a form was designed and distributed to a sample of local tourists dealing with tourism agencies consisting of 200 tourists, then the data was analyzed and hypotheses tested using the SPSS V20 program, and the study concluded that there is a significant effect of customer relationship management on the trends of tourists towards domestic tourism in Algeria in light of the Corona pandemic","PeriodicalId":194517,"journal":{"name":"Finance and Business Economies Review","volume":"7 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2022-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The Impact of Customer Relationship Management on Tourists’ Attitudes towards Domestic Tourism in Algeria in Light of Corona Pandemic: A Field Study of a Sample of Clients of Algerian Tourism Agencies\",\"authors\":\"GHozlan Maazi, Fatima zohra Kassoul\",\"doi\":\"10.58205/fber.v6i2.1304\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The study aimed to know the impact of customer relationship management on the trends of tourists towards domestic tourism in Algeria in light of the Corona pandemic, and to clarify this, a form was designed and distributed to a sample of local tourists dealing with tourism agencies consisting of 200 tourists, then the data was analyzed and hypotheses tested using the SPSS V20 program, and the study concluded that there is a significant effect of customer relationship management on the trends of tourists towards domestic tourism in Algeria in light of the Corona pandemic\",\"PeriodicalId\":194517,\"journal\":{\"name\":\"Finance and Business Economies Review\",\"volume\":\"7 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-06-30\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Finance and Business Economies Review\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.58205/fber.v6i2.1304\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Finance and Business Economies Review","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.58205/fber.v6i2.1304","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
The Impact of Customer Relationship Management on Tourists’ Attitudes towards Domestic Tourism in Algeria in Light of Corona Pandemic: A Field Study of a Sample of Clients of Algerian Tourism Agencies
The study aimed to know the impact of customer relationship management on the trends of tourists towards domestic tourism in Algeria in light of the Corona pandemic, and to clarify this, a form was designed and distributed to a sample of local tourists dealing with tourism agencies consisting of 200 tourists, then the data was analyzed and hypotheses tested using the SPSS V20 program, and the study concluded that there is a significant effect of customer relationship management on the trends of tourists towards domestic tourism in Algeria in light of the Corona pandemic
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