CASE用户满意度——用户组织中的影响评估

Proceedings of 6th International Workshop on Computer-Aided Software Engineering Pub Date : 1993-07-19 DOI:10.1109/CASE.1993.634807

I. Aaen

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引用次数: 5

摘要

根据丹麦和芬兰联合调查问卷研究的数据，讨论了案例对用户组织的影响评价。使用主成分分析说明了人口因素、获取CASE的目标、选择标准、引入活动和工具的内部扩散如何与CASE的影响评估相关。研究指出，组织方面，而不是技术方面的关键因素的有利影响的案例。

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CASE user satisfaction-Impact evaluations in user organizations

Evaluations of the impact of CASE in user organizations based on data from a combined Danish and Finnish questionnaire study are discussed. How demographic factors, objectives for acquiring CASE, selection criteria, introduction activities, and the internal diffusion of tools relate to impact evaluations of CASE is illustrated using principal component analysis. The study points to organizational aspects rather than technical aspects as critical factors for favorable impacts of CASE.

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Proceedings of 6th International Workshop on Computer-Aided Software Engineering

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