Online Bus Services

Swvl is a smart ride-sharing transportation provider that brings together travelers at certain times and locations with bus drivers ensuring affordability, reliability, and convenience to all parties. In this chapter, the authors briefly discuss Swvl's vision, history, the services Swvl provides, and Swvl team's values. Furthermore, they examine the various optimization problems at Swvl from both the demand and supply perspective, common problems' features, a typical research project lifecycle at Swvl, and how they apply decision sciences to their problems at Swvl. Examples of such decision sciences applications include mathematical modeling, data analytics, and graph algorithms. Swvl operates at a very large scale and continues to grow eminently, creating challenging, complex, and interesting problems faced every day. Such growth inspires a lot of research and effort put into improving the service quality and impacting many lives.