Perception of software bots on pull requests on social coding environments

Software bots connect users and tools, streamlining the pull request review process in social coding platforms. Nevertheless, the presence of bots can be annoying and disruptive to the community. Interviewing open-source developers, we created a theory of how human developers perceive annoying bot behaviors as noise. To identify strategies to overcome such problems, we applied Design Fiction as a participatory method with practitioners. Our findings may help practitioners understand the effects of adopting a bot, and researchers and tool designers may leverage our results to better support human-bot interaction on social coding platforms.