{"title":"性能感知服务系统的设计:概念框架与案例研究","authors":"G. Motta, T. Barroero, Ivo Telese","doi":"10.1109/IJCSS.2011.17","DOIUrl":null,"url":null,"abstract":"We identify key elements of an ideal paradigm for service systems (SS): execution architecture, functional layers, execution dynamic and design approach. The critical service elements are (a) a control layer that enables the customer to compose, monitor and modify service and (b) compensation actions. To exemplify the distinctive characteristics of SS we consider the case of a travel control layer, that shows how the SS paradigm could be implemented even on the top of traditional architectures.)","PeriodicalId":251415,"journal":{"name":"2011 International Joint Conference on Service Sciences","volume":"7 8 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2011-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"5","resultStr":"{\"title\":\"Design of Performance Aware Service Systems: A Conceptual Framework and a Case Study\",\"authors\":\"G. Motta, T. Barroero, Ivo Telese\",\"doi\":\"10.1109/IJCSS.2011.17\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"We identify key elements of an ideal paradigm for service systems (SS): execution architecture, functional layers, execution dynamic and design approach. The critical service elements are (a) a control layer that enables the customer to compose, monitor and modify service and (b) compensation actions. To exemplify the distinctive characteristics of SS we consider the case of a travel control layer, that shows how the SS paradigm could be implemented even on the top of traditional architectures.)\",\"PeriodicalId\":251415,\"journal\":{\"name\":\"2011 International Joint Conference on Service Sciences\",\"volume\":\"7 8 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2011-05-25\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"5\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2011 International Joint Conference on Service Sciences\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/IJCSS.2011.17\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2011 International Joint Conference on Service Sciences","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/IJCSS.2011.17","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Design of Performance Aware Service Systems: A Conceptual Framework and a Case Study
We identify key elements of an ideal paradigm for service systems (SS): execution architecture, functional layers, execution dynamic and design approach. The critical service elements are (a) a control layer that enables the customer to compose, monitor and modify service and (b) compensation actions. To exemplify the distinctive characteristics of SS we consider the case of a travel control layer, that shows how the SS paradigm could be implemented even on the top of traditional architectures.)
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