Benefits and achievements of ICT adoption by the High Courts of Malaysia

This paper is drawn from an ongoing research which attempts to examine the socio-legal implications of the current adoption of information and communication technologies (ICT) on the delivery of the civil justice system of the High Courts of Malaysia. Among the objectives of this research paper is that it aims to critically examine the benefits and achievements of ICT adoption in the abovementioned courts. This research also aims to propose recommendations for the amendment to the relevant statutes, improvement to the practice directions, and to propose best practices and code of conduct in eliciting improvements to the ICT adoption by the Malaysian courts. The research adopts a qualitative method, comprising of the collection of primary data (which involves field work adopting the case study design at the High Courts of West and East Malaysia) and secondary data (which involves library-based research). The primary data which have been generated is analysed by using the computer aided qualitative data analysis software ATLAS.ti version 6.2 prior to reporting of the same. It is hoped that this research will contribute to the body of knowledge on ICT adoption by the courts of Malaysia.