营销旅游活动中的物流流

N. Sereda
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引用次数: 1

摘要

目的探讨旅游企业物流流形成的营销与物流途径。Methodos。旅游服务市场的营销活动形成了一个不断协调所提供的服务和市场需求的服务的系统。旅游企业的营销管理包括营销活动的策划、营销策略的选择与应用、替代策略的制定与选择、营销活动的有效组织与控制。结果旅游物流作为服务行业的特殊性是对客流的确定和客流分布的要求。这是由于旅行指的是那些类型的服务,其中消费者移动到生产者,而不是生产者带着他的货物。对消费者来说。旅游企业的管理是一个相当复杂的过程,需要发展物流系统来优化经济流,这对公司的财务结果有很大的影响。科学的新奇。旅游物流作为一种服务部门的特殊性在于决定了游客的流量和分布要求。这是由于旅行指的是那些类型的服务,其中消费者移动到生产者,而不是生产者带着他的货物。对消费者来说。旅行社使用物流方法的管理系统旨在形成一种综合方法,通过协调物流系统中独立部分的行动,创造真正的机会来结合物流的功能领域。旅游产业物流系统中的主要流是游客流,以及旅游服务流,它们是由潜在消费者(旅游者)的可偿付性需求的可得性引起的;企业物流系统中产生的所有其他流动(物资、信息、财务等)只提供这些流动。就旅游流量而言,是通过提供交通及相关服务来提供的。营销活动在物流旅游流形成过程中的结合,决定了旅游产业的竞争向量。关键词:旅游营销,营销活动,旅游服务,物流,物流方式,物流系统,物流流程,物流服务。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Marketing tourist activity in logistic flows
Objective Substantiation of marketing and logistics approaches to the formation of logistics flows of tourism enterprises. Methodos. Marketing activity in the market of tourist services forms a system of continuous coordination of the offered services with the services that are in demand in the market. Marketing management at a tourist enterprise includes planning of marketing activities, selection and application of marketing strategies, development and selection of alternative strategies, effective organization of marketing activities and its control. Results The peculiarity of tourism logistics as a service sector is to determine the flow of tourists and the distribution of requirements. This is due to the fact that travel refers to those types of services in which the consumer moves to the producer, and not the producer with his goods ? to the consumer. Management of a tourist enterprise is a rather complex process that requires the development of logistics systems to optimize economic flows, which has a significant impact on the financial results of the company. Scientific novelty. The peculiarity of tourism logistics as a service sector is to determine the flow of tourists and the distribution of requirements. This is due to the fact that travel refers to those types of services in which the consumer moves to the producer, and not the producer with his goods ? to the consumer. The management system in a travel agency that uses a logistics approach is aimed at forming an integrated approach that creates a real opportunity to combine functional areas of logistics by coordinating actions performed by independent parts of the logistics system. Practical significance The main flows in the logistics systems of the tourism industry are the tourist flow, as well as the flow of tourist services, which are caused by the availability of solvent needs of potential consumers (tourists); all other flows that arise in the logistics system of enterprises (material, information, financial, etc.) only provide these flows. As for the tourist flow, it is provided by providing transport and related services. The combination of marketing activities in the formation of logistics tourist flows determines the competitive vector of the tourism industry. Key words: tourism marketing, marketing activities, tourist services, logistics, logistics approach, system, logistics flows, logistics services.
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