Lessons from Industry for Science Cyberinfrastructure: Simplicity, Scale, and Sustainability via SaaS/PaaS

Commercial information technology has changed dramatically over the past decade, with profound consequences for both software developers and software consumers. Software-as-a-service (SaaS) enables remote use of powerful capabilities, from accounting and payroll to weather alerts and transporation logistics, that used to require expensive in-house facilities and expertise. Platform-as-a-service (PaaS) offerings from cloud providers simplify the development and operation of SaaS software. These developments have slashed costs, reduced barriers to access and entry, and spurred innovation. Science cyberinfrastructure, in contrast, seems stuck in the 20th Century. I discuss lessons from industry that the scientific community might consider when designing cyberinfrastructure for the 21st Century.