信任、满意度、风险认知及兴趣品质对电子商务系统购买网上网站的影响

Choirunnisa Suherman, Osly Usman
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引用次数: 1

摘要

本研究旨在确定信任、满意度、风险感知和网站质量对使用电子商务系统在线购买兴趣的影响。在本研究中,使用SmartPLS。本研究的对象是普通大众。这项研究的调查对象是200人。本研究的样本采用便利样本。收集的数据类型为定量数据,采用问卷调查,并使用效度和信度进行分析。结果显示,在使用电子商务系统进行网上购买兴趣时,信任、满意度和风险感知之间存在显著的关系。基于有效性的测试结果表明,整个系数指标的值为>平均方差提取(AVE)信任、满意度、风险感知、优质网站和在线购买兴趣均在0.5以上。结果表明,信任、满意度和风险感知显著影响电子商务系统的在线购买兴趣。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Effect of Trust, Satisfaction, Risk Perception, and Quality of Interest to Buy Online Website Using E-Commerce System
This study aims to determine the effect of trust, satisfaction, perception of risk and quality website to purchase interest online using the e-commerce system. In this study, using SmartPLS. The objects in this study are the general public. The population in this research was 200 respondents. The sample in this study used a sample of Convenience Sample. The type of data collected is quantitative data by using questionnaires and analyzed using validity and reliability. The results showed that there are significant between trust, satisfaction, and perception of risk toward buying interest online using the e-commerce system. Based on the validity of the test results that show that the entire coefficient indicator has a value of > 0.5 and values Average Variance Extracted (AVE) trust, satisfaction, perception of risk, quality websites and online buying interest above 0.5. It can be concluded that the trust, satisfaction, and perception of risk significantly influence online buying interest by using an e-commerce system.
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