现金、银行卡和应用程序的金融行为特征

D. Hayrapetyan, N. Petrosyan
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引用次数: 0

摘要

如今,市场发展出新的支付方式,迫使消费者提高消费意愿。新的支付方式(不同的应用程序和卡片)减少了“支付的痛苦”,提高了消费的准备程度。但不同的支付方式对消费者的感知和接受程度是不同的。本研究旨在揭示消费者对现金、信用卡和应用程序的偏好所带来的一些消费和金融行为特征。我们早期的研究证明,现金的使用取决于年龄。老年人更喜欢现金。在某些支付方面,最年轻的群体更喜欢通过应用程序支付。失业者更倾向于选择现金消费。那些通常倾向于用现金或信用卡支付的人指出,水电费是通过应用程序支付的。因此,如果存在运行良好且值得信赖的系统,人们会选择应用程序。原因可能是消费者倾向于不太关注与支付金额相关的负面感觉,或者没有排队和一般的轻松。现在我们试图根据不同支付方式的偏好来发现网络消费的特征和一些心理特征。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
FEATURES OF FINANCIAL BEHAVIOR IN CASH, CARDS AND APPLICATIONS
Nowadays market develops new means of payment to force consumers increase their spending readiness. New means of paying (different applications and cards) decrease ‘‘pain of paying’’ and increase readiness of spending. But different means of paying are differently perceived and accepted by the consumers. This research is aimed to reveal some features of spending and financial behavior of consumers depending their preference of cash, cards and applications. Our earlier research proves that using of cash depends on the age. The older persons prefer cash. In certain payments the youngest group prefers doing payments by applications. Unemployed people are more tended to choose cash spending. Those, who generally preferred paying in cash or card, noted that utility bills are paid by app. So, if well-working and trusted system exists people choose application. Reason can be either consumers tend to focus less on the negative feeling associated with the amount paid or with absence of queues and general easiness. Now we tried to discover online consuming features and some psychological characteristics depending of preferences of different means of payment.
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