老年人的人机交互——电子卫生系统技术接受的文献综述

Awais Ahmad, Peter Mozelius
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引用次数: 4

摘要

在过去的几十年里,全球老年人口有所增加。由于这些人口变化,对医疗保健的需求也大大增加。尽管有与年龄有关的残疾和慢性疾病,大多数老年人更喜欢在家庭环境中独立生活。技术增强的系统和电子健康应用似乎为老年人的健康和独立生活提供了一些有希望的解决方案。然而,老年人对这些应用的采用和接受尚不清楚,需要在这一领域进行进一步的研究。本研究以文献回顾的方式进行,目的是找出并讨论老年人电子健康中人机交互的重要因素。本研究的总体研究问题是:在技术增强的老年人医疗保健系统中,改进人机交互需要考虑哪些关键因素?调查结果表明需要解决的一些重要因素:个人诚信、信任、技术接受度、信息通信技术的可及性和电子健康素养。如果上述因素得到考虑和解决,就更容易实现独立生活的理想目标。作者推荐以老年人为中心的人机交互,让老年人用户参与设计过程。关于使用电子保健服务的适当教育和培训也非常重要。最后,技术增强系统还应该为用户提供良好的社会和技术支持。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Human-Computer Interaction for Older Adults - a Literature Review on Technology Acceptance of eHealth Systems
: The population of older adults globally increased during the last couple of decades. Due to these demographic changes, the need for medical care has also significantly increased. Despite the age-related disabilities and chronic diseases, most older adults prefer independent living in their home environment. Technology-enhanced systems and eHealth applications seem to provide some p romising solutions for older adults’ well -being and independent living. However, the adoption and acceptance of these applications for older adults are unclear and further research is needed in this area. This study was carried out as a literature review, to meet the aim of identifying and discussing important factors in the Human-computer interaction of eHealth for older adults. The overall research question for this study was: What are the critical factors to consider for an improved human-computer interaction in technology-enhanced health care systems for older adults? Findings indicate some important factors to address: personal integrity, trust, technology acceptance, accessibility of ICT and eHealth literacy. If the presented factors are considered and addressed, it would be easier to achieve the desired aim of independent living. The authors recommend a human-computer interaction that is older adults centred, with the involvement of older adults users in the design process. Proper education and training on the use of eHealth services are also of great importance. Finally, the technology-enhanced system should also provide good social and technological support to the users.
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