学生笔记本电脑环境中终端用户满意度测量的开发与验证

Sung Kim, Juan Meng, J. Kalinowski, Dooyoung Shin
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引用次数: 1

摘要

本文的目的是在膝上型电脑环境中提出学生用户满意度的测量模型的开发和验证。除了先前研究的贡献外,我们还使用了“准德尔菲”方法,使用EFA和CFA (LISREL)来确定最适合数据的五因素(14项)测量模型。结构模型确定了与学生总体满意度相关的两个因素。对如何使用这一措施提出了建议和影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Development And Validation Of An End-User Satisfaction Measure In A Student Laptop Environment
The purpose of this paper is to present the development and validation of a measurement model for student user satisfaction in a laptop environment. Using a “quasi Delphi” method in addition to contributions from prior research we used EFA and CFA (LISREL) to identify a five factor (14 item) measurement model that best fit the data. The structural model identified two factors related to overall student satisfaction. Suggestions and implications for how to use this measure are provided.
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