批判性评论:新冠肺炎大流行期间社交媒体使用研究综述

Cheng Cheng, Rita Espanha
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引用次数: 2

摘要

自2020年1月世界卫生组织宣布冠状病毒病(covid-19)为国际关注的突发公共卫生事件以来,它已导致数百万人丧生,并导致全球经济衰退。最近,人们已经认识到需要通过社交媒体进行有效的健康交流,以提供准确的信息并促进相关的行为改变。因此,本研究提供了一个系统的回顾,探讨在covid-19浪潮期间,在社交媒体使用方面已经做了什么,存在什么冲突,以及还有什么知识差距,并指出相关的传播策略。这项研究是基于在Web of Science和Google Scholar上搜索到的76篇相关论文。分析显示,许多文献证实了社交媒体在控制covid-19的信息传播和宣传预防措施方面的积极作用。在社交媒体上传播谣言,尤其是有关政府绩效的谣言,显然越来越令人担忧。目前,关于接触社交媒体与公众心理健康之间关系的激烈辩论仍在继续。另一个激烈争论的问题是,谣言是否比核实事实的信息更广泛地传播。迄今为止,人们对社交媒体上的信息差距和弱势群体的关注太少。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Critical Review: A Review of the Studies About the Usage of Social Media During the Covid-19 Pandemic
Since the coronavirus disease (covid-19) was declared a public health emergency of international concern by the World Health Organization in January 2020, it has led to the loss of millions of human lives and a global economic recession. Recently, there has been a recognized need for effective health communication via social media to deliver accurate information and promote pertinent behavioral change. Thus, this study provides a systematic review to explore what has been done, what conflicts exist, and what knowledge gap remains in terms of social media use during the covid-19 wave, indicating relevant communication strategies. This research is based on 76 relevant papers taken from searches on the Web of Science and Google Scholar. The analysis revealed that much of the literature confirms the positive effect of social media on information propagation and promotion of precautions in the control of covid-19. The spreading of rumors, especially about government performance, in social media is clearly of increasing concern. Currently, heated debate continues about the association between exposure to social media and public mental health. Another fiercely debated question is whether rumors are shared more widely than fact-checking information. Up to date, far too little attention has been paid to information disparities and vulnerable groups on social media.
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