Evaluation of Distributed Ledger Technology Implementation in Electrical Energy Service through a Case Study

Distributed ledger technologies (DLTs) have become a game changer in electrical services platformization and digitalization. Therefore, the need for DLTs in electrical energy services must be understood. We present a case study of a European Union (EU) project in the Norwegian city of Trondheim, where a DLT-driven energy marketplace was piloted. We contribute to the literature and field by presenting the factors, challenges, and issues affecting DLT implementation in electrical energy services, which can be helpful for further work in electrical energy services and platform ecosystems. For policy makers and practitioners, this paper presents DLT providers' reflections about their experience in an electrical energy services project in the smart city context. These insights could be useful to ease future adoption of DLTs and to provide a ground for future empirical investigations.