重新理解为良好政府服务的公共服务。

Indriastuti Indriastuti
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引用次数: 0

摘要

在重新认识公共服务以实现善治的过程中,通过公共服务部门是很容易做到的。公共服务的基本原则是:1)公共服务是公民的权利,是宪法规定的一项任务,因此政府有义务自己(通过政府官僚机构)或与私营部门合作管理公共服务;公共服务是由国家公民纳税来实现的。重新提供公共服务可以作为一个切入点,同时也可以作为推动印度尼西亚善治做法变革的主要推动力。简化官僚机构可以鼓励政府官僚机构回归其主要使命,即确保公民获得基本服务、集体需要和其他有利于体面和有尊严生活的战略性服务。(Dwiyanto, 2018)考虑到分散的印度尼西亚统一共和国(NKRI),通过公共服务系统发展和管理进行公共服务改革非常紧迫,因此服务系统必须能够保证所有公民无论居住在哪里都能平等获得公共服务。该系统必须能够使该区域能够对由于区域多样性而产生的商品和服务需求的多样性作出反应。由于这种反应允许在该地区自由裁量权。通过信息和通信技术更新公共服务也非常重要。只要所有利益相关者都关心公共服务改革,就可以进行改革。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
MEMAHAMI KEMBALI PELAYANAN PUBLIK UNTUK MEWUJUDKAN TATA PEMERINTAHAN YANG BAIK (GOOD GOVERNANCE)
In re-understanding Public Services to realize good governance it will be easy to do if through the public service sector. Fundamentals of Public Services are: 1) Public services are the rights of citizens as a mandate of the constitution, thus it becomes the government's obligation to administer them either by themselves (by the government bureaucracy) or in collaboration with the private sector; 2) Public services are carried out with taxes paid by citizens state. The renewal of the delivery of public services can be used as an entry point and at the same time as a major driver in driving changes in Good Governance practices in Indonesia. Simplification of the bureaucracy can encourage government bureaucracy to return to its main mission of ensuring citizens' access to basic services, the need for collectivity, and other strategic services that are beneficial for a decent and dignified life. (Dwiyanto, 2018) Public Service Reform through System Development and Management of Public Services is very urgent, given the decentralized Unitary Republic of Indonesia (NKRI), so the service system must be able to guarantee equal access of all citizens to public services wherever they live. The system must be able to make the region able to respond to the diversity of the needs of goods and services as a result of regional diversity. As a result of this response allows discretion in the area. Updating public services through Information and Communication Technology is also very important. Public Service Reform can be done as far as there is concern from all stakeholders interests to make it happen.
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