Design and Evaluation of an Approach to Generate Cross-Domain Value Scenarios in the Context of the Industrial Internet of Things: A Capability-Based Approach

Smart speakers illustrate how in consumer Internet of Things physical assets have a digital twin stored on digital platforms. The numerous skills across different vendors in the system of smart speakers are one example of added value in platform-based ecosystems. Based on the three-tier architecture of the Industrial Internet Consortium we illustrate the principles of consumer Internet of Things and transfer them to the Industrial Internet of Things. With our developed multi-stage approach enterprises have a guidance how they can use their Business Capabilities to generate added value in platform-based ecosystems. Therein, Business Capabilities create the link between technology and business model. The developed approach is applied and evaluated in a case study in the context of industrial service. Beyond this paper, the approach is currently applied to other cases outside the industrial sector, such as additive manufacturing and catering.