研究生护理教育的颠覆性创新:引领变革。

C. J. Thompson
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引用次数: 10

摘要

D颠覆性创新。这听起来很混乱,很叛逆。你可能在领导力或商业文献中遇到过这个术语。虽然颠覆性创新似乎是一个新的流行语,但这个概念本身已经存在很长时间了。例如,熊彼特(Schumpeter)在上世纪30年代创造的“创造性破坏”(creative destruction)定义了利用新技术的企业;1989年,“永久白水”指的是不断变化的世界中的动荡和混乱,近几十年来,诸如再造、再发明和医疗改革等术语的使用带来了变革和混乱的愿景。然而,颠覆性创新的目标不是带来混乱,而是为服务不足的市场提供价值。创新的目的是通过引入简单、方便、可访问性和可负担性来改变现有的市场或行业,而现状是复杂和高成本。最初,颠覆性创新是在一个利基市场形成的,这个利基市场对行业现有者来说可能看起来没有吸引力或无关紧要,但最终,新的产品或想法完全重新定义了这个行业。个人电脑、手机和互联网都是颠覆性创新的例子。事实上,互联网已经被认为是近代历史上最具颠覆性的力量。颠覆性创新理论是由哈佛大学的克莱顿·克里斯滕森博士创立的,他认为任何行业的转型都是在小企业通过专注于高效、经济的流程和程序,作为复杂问题的简单解决方案,从而颠覆大型企业时发生的;这些颠覆者还专注于一个新的或服务不足的消费者市场。值得注意的是,颠覆背后的推动力不是为了改进产品,而是为了满足消费者未被满足的需求。由于这些创新颠覆了现状,它们受到了利益相关者的抵制,并经常被他们视为无关紧要。然而,破坏也可能导致较大的实体通过创新来捍卫自己的市场领域。两种类型的创新(破坏性和防御性)的目标,如果成功,会给消费者带来积极的结果。然而,颠覆性创新并不局限于商业世界;让我们来谈谈医疗和教育领域的颠覆性创新。2010年通过的《患者保护和平价医疗法案》(Patient Protection and Affordable Care Act)过去是,现在仍然是医疗保健服务中断的动力,并最终导致护理教育中断。临床专科护士(CNSs)、执业护士和其他高级执业护士的建立,以解决未满足的消费者需求,也被标记为医疗保健服务的颠覆性创新。事实上,通过挑战现状和设计创新流程和程序来改善医疗保健服务并促进积极的患者结果,CNSs一直处于颠覆性变革的前沿。零售机构中独立初级保健和紧急护理诊所的增长(越来越多地配备执业护士和/或医师助理)以及该国农村和偏远地区的远程保健应用是医疗保健领域颠覆性创新的其他例子。为了回应对这一现象日益增长的认识,《护理管理杂志》正在实施一个新的专栏,以确定医疗机构中发生的破坏性创新的过程和影响。作者单位:科罗拉多州南福克CJT咨询与教育公司总裁兼首席执行官。作者报告无利益冲突。通信:Cathy J. Thompson, PhD, RN, CCNS, CNE, CJT咨询与教育,邮政信箱1263,South Fork, CO 81154 (cathyj. Thompson)。thompson@hotmail.com)。DOI: 10.1097 / NUR.0000000000000199
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Disruptive Innovation in Graduate Nursing Education: Leading Change.
D isruptive innovation. It sounds messy, and rebellious. You may have run across this term in the leadership or business literature. Although disruptive innovation seems to be the new buzzword, the concept itself has been around a long time. For example, ‘‘creative destruction’’ defined businesses that took advantage of new technology and was coined by Schumpeter in the 1930s; in 1989, ‘‘permanent white water’’ denoted the turmoil and chaos in a changingworld, and the use of terms such as reengineering, reinvention, and healthcare reform in recent decades brings visions of change and chaos. However, the goal of disruptive innovation is not to bring chaos but to provide value to underservedmarkets. The innovation’s purpose is to transform an existingmarket or sector by introducing simplicity, convenience, accessibility, and affordability where complication and high cost are the status quo. Initially, a disruptive innovation is formed in a niche market that may appear unattractive or inconsequential to industry incumbents, but eventually the new product or idea completely redefines the industry.6({2) Personal computers, cellular phones, and the Internet are examples of disruptive innovation. In fact, the Internet has been identified as the number 1 disruptive force in recent history. The theory of disruptive innovation was created by Dr Clayton Christensen from Harvard University and posits that transformation in any industry occurs when small entities disrupt larger ones by focusing on efficient and economical processes and procedures as simpler solutions for complex problems; the disruptors also focus on a new or underserved market of consumers. It is important to note that the impetus behind the disruption is not to improve a product, but to meet consumers’ unmet needs. Because these innovations upset the status quo, they are resisted and frequently ignored by those stakeholders, as inconsequential. However, disruptions can also cause the larger entities to innovate to defend theirmarket sector. The goals of both types of innovations (disruptive and defensive), if successful, lead to positive outcomes for the consumer. Disruptive innovation is not confined to the business world, though; so let us talk about disruptive innovations in healthcare and education. The passage of the Patient Protection and Affordable Care Act in 2010 was, and remains, the impetus for much disruption in healthcare deliveryVand ultimately for nursingeducation. Theestablishmentof clinical nurse specialists (CNSs), nurse practitioners, and other advanced practice nurses to address unmet consumer needs has also been labeled as a disruptive innovation in healthcare delivery. Indeed, CNSs have been at the forefront of disruptive change by challenging the status quo and designing innovative processes and procedures to improve the delivery of healthcare and promote positive patient outcomes. The growth of independent primary care andurgent care clinics in retail establishments (increasingly staffed by nurse practitioners and/or physician assistants) and telehealth applications in rural and remote areas of the country are other examples of disruptive innovation in healthcare. In response to the growing recognition of this phenomenon, the Journal of Nursing Administration is implementing a new column to identify the process and impact of disruptive innovations occurring in healthcare institutions. Author Affiliation: President and CEO, CJT Consulting & Education, South Fork, Colorado. The author reports no conflicts of interest. Correspondence: Cathy J. Thompson, PhD, RN, CCNS, CNE, CJT Consulting & Education, PO Box 1263, South Fork, CO 81154 (cathyj. thompson@hotmail.com). DOI: 10.1097/NUR.0000000000000199
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