影响消费者采用网上交易的社会文化因素

A. Jamal, A. Ahmed
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引用次数: 10

摘要

互联网上网上交易的增长在很大程度上取决于消费者对电子市场的采用,但今天,许多消费者仍然不愿意采用互联网上的电子交易。利用对180名消费者的调查数据,本研究探讨了影响在线交易的假设因素之间的关系,如消费者对在线产品的态度、交易过程、文化多样性、便利条件和消费者对在线交易的接受程度。实证结果表明,研究模型所假设的构式之间的大部分关系都得到了很好的支持,占在线交易采用总方差的28.1%。此外,研究结果还表明,消费者对网络产品和服务的态度、文化相关因素、便利条件等因素对消费者采用在线交易有显著影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Socio-cultural Factors Influencing Consumer Adoption of Online Transactions
The growth of online transactions over the Internet largely depends on the consumers' adoption of the electronic markets, but today, many consumers remain reluctant to adopt electronic transactions over the Internet. Using data from a survey of 180 consumers, the study explored the relationship between hypothesized factors influencing online transactions such as the consumers' attitude towards online products, transaction process, cultural diversity, facilitating conditions and the consumer adoption online Transactions. The empirical findings suggests that most of the proposed relationships between the constructs postulated by the research model are well supported, accounting for 28.1% of the total variance in the adoption of online Transactions. In addition, the findings also suggests that factors such as consumers' attitude towards online products and services, cultural related factors, and facilitating conditions significantly influence consumers' adoption of online Transactions.
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