情感在沟通过程和理解信息的力量

Sílvia Rala, Ana Paula Gaspar
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引用次数: 0

摘要

我们在交流过程中发现的机制向我们揭示了共情领域,这是阅读和解释概念的结构化系统的基础。通过这种方式,体内平衡在一个结构化的环境中调节我们的有机体,并试图在面对一个丰富内容的世界时保持情感平衡。因此,环境和语言的条件揭示了对日常和在不同条件下消费的信息的解释水平。而且,在音素和字素的协调下,我们发现了信息、诗歌和其他媒体写作的意义联系。然而,解释和解码这些概念的难度意味着一个沟通技能知识水平的领域,其影响自我揭示了对这些信息接收者的信任。这些信息如何引起接受者的共鸣,提高学习和知识水平,从而在复杂的环境中改变态度和行为?可以肯定的是,在信息设计等领域的吸引和操纵游戏中,通过精心的沟通,通过其形式、结构和颜色的方法,诱惑的方式很容易操纵单词的存在。正是在共情领域,我们发现阅读内容和理解相关概念的能力显著下降。一个清晰的方法,以抽象的想法和一定的自我主义的世界被证明,在某些时刻,甚至有一些侵略性,在缺乏同理心,没有慷慨或合作的程度,说话的话语和话语内容之间看不到。传播媒介的扩大及其广泛传播使人们能够对信息和利益进行各种各样的操纵。然而,在面对暗示和发音时产生同理心显示了信息与情绪联系方式的人为性,也就是说,它们显示出自己缺乏意义。通过这种方式,意在通过语言和非语言交际背景下的情感素养来反映当代世界。在一个有效的沟通过程中,我们有有利于我们的情绪。在这种情况下,我们面临着一套大自然赋予我们的工具,以建立信任的纽带,从而实现群体和谐。因此,考虑到人类的进化过程,我们发现有效的沟通是基于一个信息,它的起源是一个共同的沟通渠道,一个共同的语言,一个真实的信息,在信息的接受者中产生共鸣,并引发对其内容和语境的共谋和联系的反应。如果消息的来源与发送者有情感联系,它肯定会对接收者产生慷慨和合作的影响。相反,情感被简化为思想、逻辑和策略的信息,其目的只是在接受者身上获得信息和谨慎、自私和个人主义的反应,造成与群体的社会距离,加剧与他人的同理心缺失。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Emotion in the communication process and the power of understanding the message
The mechanisms we find in a communication process reveal to us a field of empathy, fundamental in a structured system of reading and interpreting concepts.In this way, homeostasis regulates our organism in a structured context and tries to maintain an emotional balance in the face of a world of prolific content. Thus, the conditions of environment and language reveal levels of interpretation to the messages consumed daily and in various conditions. And, in tune with the phonemes and graphemes, we find an association of meaning for the writing of information, poetry and, other media. However, the difficulty of interpreting and decoding the concepts implies a field of communicational skills knowledge levels, whose impact self-reveals trust in the receivers of these messages. How can these messages cause empathy in their receivers and enhance learning and knowledge levels to change attitudes and behaviors in a sophisticated environment? It is certain that the way of seduction, through careful communication, in whose approach of form, structure, and color, easily manipulates the presence of the word in a game of attraction and manipulation in the field such as information design. It is in the field of empathy that we witness a significant reduction in the reading of the contents and the understanding of the associated concepts. A clear approach to the world of abstract ideas and a certain egotism is demonstrated, at certain moments even with some aggressiveness, in whose lack of empathy no levels of generosity or collaboration are seen between the words spoken and the words that include said content.The broadening of the media and its general dispersal potentiates a varied manipulation of information and interests. However, the creation of empathy in the face of what is suggested and pronounced shows an artificiality in the way messages are associated with emotions, that is, they reveal themselves to be devoid of meaning.In this way, an approach is intended, reflecting the contemporary world, through the literacy of emotion in the context of verbal and non-verbal communication.In an effective communication process, we have emotions in our favor. And, in this context, we are faced with a set of tools with which nature has endowed us, in order to, create bonds of trust and thus achieve group harmony. Thus, considering the human evolutionary process, we find effective communication based on a message, whose origin is a common communication channel, a common language, and a genuine message, creating empathy in the receiver of the message, and provoking a reaction of complicity and connection to its content and context. If the message's origin has an emotional bond with the sender, it will certainly have a generous and collaborative impact on its receiver. On the contrary, a message whose emotion is reduced to thought, logic and strategy, aims to achieve in the receivers only information and a reaction of caution, selfishness and individualism, causing a social distancing from the group, enhancing the lack of empathy with the other.
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