{"title":"敲，敲，没人!","authors":"M. Durkin","doi":"10.2104/MBR06006","DOIUrl":null,"url":null,"abstract":"The focus on new, self-service technologies in financial services is a favourite with banks who argue its a mutually beneficial arrangement. However, with holes-in-the-wall replacing bank tellers, robots answering phone calls and online banking proliferating, the question begs, when is enough enough? Mark Durkin reports.","PeriodicalId":311623,"journal":{"name":"Monash Business Review","volume":"87 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2006-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Knock, knock no-one's there!\",\"authors\":\"M. Durkin\",\"doi\":\"10.2104/MBR06006\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The focus on new, self-service technologies in financial services is a favourite with banks who argue its a mutually beneficial arrangement. However, with holes-in-the-wall replacing bank tellers, robots answering phone calls and online banking proliferating, the question begs, when is enough enough? Mark Durkin reports.\",\"PeriodicalId\":311623,\"journal\":{\"name\":\"Monash Business Review\",\"volume\":\"87 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2006-04-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Monash Business Review\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.2104/MBR06006\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Monash Business Review","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.2104/MBR06006","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
The focus on new, self-service technologies in financial services is a favourite with banks who argue its a mutually beneficial arrangement. However, with holes-in-the-wall replacing bank tellers, robots answering phone calls and online banking proliferating, the question begs, when is enough enough? Mark Durkin reports.
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