与现实生活不一样:用户对心理健康手机应用的看法

Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction Pub Date : 2015-12-07 DOI:10.1145/2838739.2838806

Fernando Estrada Martinez de Alva, G. Wadley, Reeva M. Lederman

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引用次数: 33

摘要

患有精神健康障碍的人正在使用心理健康移动应用程序。然而，他们对这些应用的看法却缺乏知识。本研究的目的是了解用户通过使用手机心理健康应用程序来自我管理心理健康的需求和期望，并突出可能的设计机会。我们收集并分析了社区论坛、Reddit、苹果iTunes和谷歌Google Play商店用户的评论和评论。我们确定了与技术相关的四个需求:情感使用、现实生活环境、用户对自己和社会方面的解释。基于我们的发现，我们建议进一步探索两个设计敏感性:自我反思和共同体验。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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It feels different from real life: Users' Opinions of Mobile Applications for Mental Health

Mobile applications for mental health are being used by people suffering from mental health disorders. However, there is a paucity of knowledge in relation to their opinions about such applications. The aim of this study is to understand users' needs and expectations to self-manage their mental health through the use of mobile apps for mental health and to highlight possible design opportunities. We collected and analysed comments and reviews of users on a community forum, Reddit, and Apple's iTunes and Google's Google Play stores. We identified four requirements of technology related to: emotional use, real life context, users' interpretation about themselves and social aspects. Based upon our findings we proposed further exploration of two design sensitivities: Self-reflection and Co-experience.

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Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction

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