Don't Just Swipe Left, Tell Me Why: Enhancing Gesture-based Feedback with Reason Bins

Despite several advances in information retrieval systems and user interfaces, the specification of queries over text-based document collections remains a challenging problem. Query specification with keywords is a popular solution. However, given the widespread adoption of gesture-driven interfaces such as multitouch technologies in smartphones and tablets, the lack of a physical keyboard makes query specification with keywords inconvenient. We present BinGO, a novel gestural approach to querying text databases that allows users to refine their queries using a swipe gesture to either "like" or "dislike" candidate documents as well as express the reasons they like or dislike a document by swiping through automatically generated "reason bins". Such reasons refine a user's query with additional keywords. We present an online and efficient bin generation algorithm that presents reason bins at gesture articulation. We motivate and describe BinGo's unique interface design choices. Based on our analysis and user studies, we demonstrate that query specification by swiping through reason bins is easy and expressive.