评估信息产品的可用性

K. Bevis, K. Henke
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引用次数: 2

摘要

为了彻底测试一个新的信息传递产品,可用性人员应该采用多种方法来收集用户反馈。学习如何从各种来源收集准确的客户反馈可以极大地影响信息的有效性和信息交付产品的可用性。在对开发团队的产品提出变更建议时,有效地与开发团队打交道是至关重要的。获得巨大的回报,不仅在提高产品的可用性时,而且在更个人的层面上了解我们的客户的经验,使工作变得愉快和有效。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Evaluating usability in an information product
To thoroughly test a new information delivery product, usability personnel should employ a variety of methods to gather user feedback. Learning how to gather accurate customer feedback from a variety of sources can dramatically impact the effectiveness of your information and the usability of your information delivery product. Effectively dealing with development teams when proposing changes to their product is essential. Gaining great rewards, not only when improving the usability of a product, but in the experience of getting to know our customers on a more personal level make the job enjoyable and effective.
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