找到组织成功的关键因素

Key Performance Indicators Pub Date : 2012-01-02 DOI:10.1002/9781119200857.CH19

D. Parmenter

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引用次数: 3

摘要

David Parmenter在他开创性的工作中证明，许多组织正在使用错误的度量方法，其中许多被错误地称为关键绩效指标(kpi)。在他早期的网络演讲中，他指出有四种不同类型的绩效指标(关键结果指标、结果指标、绩效指标和关键绩效指标)。他还定义了kpi的七个特征。

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Finding Your Organization's Critical Success Factors

David Parmenter in his groundbreaking work has proved that many organizations are working with the wrong measures, many of which are incorrectly termed key performance indicators (KPIs). In his earlier web casts he pointed out that there are four different types of performance measures (key result indicators, result indicators, performance indicators and key performance indicators). He also went on to define what the seven characteristics of KPIs are.

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Key Performance Indicators

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