H.C.M. Andrade, A. Loureiro, J. Nogueira, C. Machado
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引用次数: 1
摘要
我们讨论了整合管理系统和资源的趋势,以实现真正的业务需求。讨论了这些需求产生的原因,提出了基于SIS (System for integrated Supervision)平台的解决方案,以及如何应对这些需求。当前工作所代表的主动性在业务和技术领域都有几个影响。实现的解决方案可以满足并实现以快速可靠的方式完全自动化电信服务提供商最重要的服务请求的初始目标。
Towards service management with the SIS distributed platform
We discuss the trend in integrating management systems and resources in order to achieve real business needs. We discuss why these demands come around, the solution proposed based on the System for the Integration of the Supervision (SIS) platform and how it is dealing with these requirements. The initiative represented by the current work has several impacts both in business and in the technical areas. The solution implemented could meet and fulfill the initial objectives of automating completely the most important service requests of a telecommunication services provider in a fast and reliable way.