An Illustration of the Actual Steps in Development and Validation of a Multi-Item Scale for Quantitative Research

This chapter describes in detail the process used to develop and validate a scale that measures servant leadership. The steps covered include construct identification from previous studies, review of previously proposed and developed measures, item selection, survey development, collection of data, scale identification, and evaluation of convergent, discriminant, predictive validity. The chapter provides a hands-on example of the steps required for scale measure development and assessment and includes description of the mechanics involved in completing each step of this process.