作为活动的服务:迈向(公共)服务的统一定义

Nicola Guarino
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引用次数: 10

摘要

我提出了一个新的服务定义(特别是公共服务),它将每一个服务视为所有活动的总和,这些活动实现了公共当局的承诺,即向个人、企业或其他公共当局提供一些旨在满足其需求的能力,并为他们提供一些控制如何以及何时显示这些能力的可能性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Services as Activities: Towards a Unified Definition for (Public) Services
I present a novel definition of services (in particular, public services) which sees each of them as the sum of all activities that realize a public authority's commitment to make available to individuals, businesses, or other public authorities some capabilities intended to answer their needs, giving them some possibilities to control how and when such capabilities should be manifested.
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