增加会员参与度的零售组合

Rizki Fuji Irfani, Trida Gunadi
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引用次数: 0

摘要

本研究的对象是“Kopti”大豆贸易。大豆贸易单位的收入波动,表明成员在“Kopti”大豆贸易单位的参与度较低。零售组合是合作社可以创造的优势之一,即将其业务重点放在客户满意度上,客户将忠诚地持续消费或使用合作社的服务。本研究采用描述性方法和李克特量表评分技术。结果显示,会员对大豆贸易单位“Kopti”零售组合实施情况的反应相当好,但仍有一些指标不太好,例如与竞争对手相比的销售价格、促销活动、产品可用性、产品品种、内饰和照明。因此,大豆交易单位“Kopti”必须关注会员所期望的零售组合,这样会员作为买家的参与才能增加。本研究的建议是评估和改进已经实施但仍然不是最优或运行良好的零售组合,例如广告,促销,与竞争对手的价格比较,照明或商店的外观,使会员更有兴趣在大豆贸易单位进行交易。并为会员提供直接的经济利益。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Bauran Eceran Dalam Meningkatkan Partisipasi Anggota
The object of this research is the "Kopti" Soybean Trade. Soybean Trading Unit's income fluctuated, indicating the low participation of members in the "Kopti" Soybean Trading Unit. The retail mix is ​​one of the advantages that can be created by cooperatives, namely focusing its business on customer satisfaction where customers will be loyal to consume or use cooperative services continuously. This study uses descriptive methods and scoring techniques with a Likert scale. The results showed that members' responses regarding the implementation of the retail mix at the Soybean Trading Unit "Kopti" were quite good, but there were some indicators that were still not good, such as selling prices compared to competitors, sales promotions, product availability, product variants, interiors and lighting. For this reason, the Soybean Trading Unit "Kopti" must pay attention to the retail mix expected by members, so that the participation of members as buyers can increase. Suggestions from this study are to evaluate and improve the retail mix that has been implemented but is still not optimal or running well, such as advertising, sales promotions, price comparisons with competitors, lighting or outside appearance of the store so that members are more interested in transacting at the Soybean Trading Unit. “Kopti” and provide direct economic benefits to members.
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