Designing a Cloud-Based System for Small and Medium Enterprises with Multiple Branches

Small and medium enterprises (SMEs) make a significant contribution to national economies, especially in developing countries. Their potential impacts include contributing to gross domestic product (GDP) and generating employment. However, along with these potentials, SMEs in developing countries often face issues related to their sustainability. This paper aims to exhibit the design of a cloud-based system that can provide a low-cost platform for SMEs. The resulting design is a cloud-based system that consists of two subsystems, back-end and front-end systems. The frontend system is for daily operations and is used by the staff. It comprises the point of sales (PoS) module and an attendance system. Meanwhile, the back-end system is intended for the manager or owner of the SME and contains an analytic module to support management in decision making.