职场性骚扰

Rose L. Siuta, M. Bergman
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引用次数: 5

摘要

性骚扰的商业和管理概念已被法律和心理学定义所告知。从心理学的角度来看,性骚扰行为包括基于性别的骚扰、施加不必要的性关注和性胁迫。最近关于性骚扰的心理学理论承认,这是一种由社会性别分层而非性满足引发的性别体验。骚扰行为对个人幸福感产生负面影响。有充分证据表明,性骚扰对工作场所的影响包括降低工作满意度、组织承诺和生产力,增加工作压力、离职、退缩和冲突。性骚扰对目标的心理和身体健康产生负面影响,包括增加创伤后应激障碍(PTSD)、抑郁和焦虑症状、情绪疲惫、头痛、睡眠问题、胃部不适和上呼吸道问题。所有这些个人层面的影响都可能导致目标和组织的财务减少。个人因素和组织因素都能预测性骚扰。女性和少数族裔更容易遭受性骚扰,具有多种少数族裔身份的女性最容易遭受性骚扰。这一发现支持了对性骚扰的解释,认为性骚扰的动机是加强社会权力等级。其他个人因素,如性取向、年龄、教育程度和婚姻状况,也与遭受性骚扰有关。在组织层面,组织氛围、工作性别背景和骚扰者与被骚扰者之间的相对权力可以预测性骚扰。对性骚扰更宽容的组织氛围会产生更多的性骚扰。此外,随着工作环境中男性化的增加,女性遭受的性骚扰也在增加。最后,组织权力较低的人更容易遭受性骚扰,尤其是被权力较高的人性骚扰;然而,反权力骚扰(组织权力较低的人对组织权力较高的人的骚扰)也会发生。从理论上讲,向组织当局报告骚扰会产生积极的结果,但报告率很低。这可能反映了报告程序往往不明确的调查结果,报告往往导致骚扰目标的结果比没有报告的同龄人更糟糕。衡量性骚扰的两种最常见的方法是直接询问(明确询问性骚扰)或行为经历(询问受访者他们经历过多少次性骚扰行为)。这些研究中使用的方法的一些考虑因素包括性骚扰的概念或操作定义的不一致,研究的框架,询问过去经验的研究的回顾性性质,以及使用的抽样方法。在对性骚扰现象的记录和理解方面仍然存在一些差距,这些差距与一些研究实践和挑战相交叉。这些包括(a)需要考虑发病率以外的因素,例如感知到的经历的严重程度;(b)进一步研究多重少数群体地位和交叉压迫如何影响骚扰;(c)对骚扰肇事者进行研究的重要性;(d)审查与性骚扰有关的文化主题,特别是在西方国家以外。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Sexual Harassment in the Workplace
Business and management conceptualizations of sexual harassment have been informed by both legal and psychological definitions. From the psychological perspective, sexual harassment behaviors include harassment based on one’s gender, enacting unwanted sexual attention, and sexual coercion. The most recent psychological theories of sexual harassment acknowledge that it is a gendered experience motivated by the societal stratification of gender and not by sexual gratification. Harassing behaviors negatively impact individual well-being. Well-documented workplace effects of sexual harassment include reduced job satisfaction, organizational commitment, and productivity, and increased job stress, turnover, withdrawal, and conflict. Sexual harassment negatively affects target’s psychological and physical well-being, including increases in post-traumatic stress disorder (PTSD), depression, and anxiety symptoms, emotional exhaustion, headaches, sleep problems, gastric distress, and upper respiratory problems. All of these individual-level effects can result in financial decrements for the target and the organization. Both individual and organizational factors predict sexual harassment. Women are more likely to experience sexual harassment, as well as minoritized persons, with women who embody more than one minority identity being the most likely to experience sexual harassment. This finding supports the interpretation of sexual harassment as motivated by reinforcing societal power hierarchies. Other individual factors such as sexual orientation, age, education level, and marital status are also related to experiencing sexual harassment. At the organizational level, organizational climate, job-gender context, and relative power between the harasser and the target predict sexual harassment. Organizational climates that are more tolerant of sexual harassment produce more sexual harassment. In addition, as masculinity of a work context increases, so does sexual harassment for women. Lastly, those with lower organizational power are more likely to experience sexual harassment, particularly by people with higher levels of power; however, contrapower harassment (harassment of individuals with higher organizational power by those with lower organizational power) can also occur. Reporting harassment to organizational authorities has been theorized to lead to positive outcomes, but reporting rates are low. This may reflect findings that procedures for reporting are often unclear and that reporting often leads to worse outcomes for targets of harassment than their non-reporting peers. The two most common approaches to measuring sexual harassment are direct query (explicitly ask about sexual harassment) or behavior experiences (ask respondents about how many sexually harassing behaviors they have experienced). A few considerations for the methodology used in these studies include inconsistency in conceptual or operational definitions of sexual harassment, the framing of a study, the retrospective nature of research asking about past experiences, and the sampling methodology used. A number of gaps remain in the documentation and understanding of sexual harassment phenomena, which intersect with some research practices and challenges. These include (a) the need to take into account factors other than incidence rates, such as perceived severity of experiences; (b) further examination of how multiple minority statuses and intersectional oppression affect harassment; (c) the importance of conducting research on harassment perpetrators; and (d) the examination of culturally informed topics related to sexual harassment, particularly outside Western countries.
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