走向谈判策略的自动识别:人-人对话分析

M. Koit
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引用次数: 2

摘要

我们研究人类在谈判对话中使用的交际策略。该研究的实证材料是电话营销电话的一个小子语料库。我们的目标是开发对话的自动语用分析软件,可以被语言学家用来识别对话行为、交际策略和对话结构。进一步的目标是在对话系统中实现结果,该对话系统以自然语言与用户交互,旨在培训用户的谈判技能。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Towards automatic recognition of the negotiation strategies: Analysis of human-human dialogues
We investigate communicative strategies used by humans in negotiation dialogues. The empirical material of the study is a small sub-corpus of telemarketing calls. Our aim is to develop software for automatic pragmatic analysis of dialogues which can be used by linguists for recognition of dialogue acts, communicative strategies and the structure of a dialogue. The further aim is to implement the results in a dialogue system that interacts with a user in natural language and is intended for training negotiation skills of the user.
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