用人工智能改变数字化员工体验

2020 IEEE / ITU International Conference on Artificial Intelligence for Good (AI4G) Pub Date : 2020-09-21 DOI:10.1109/AI4G50087.2020.9311088

Serap Zel, E. Kongar

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引用次数: 14

摘要

由于过去几年数字化和远程工作的增加，员工的期望正在发生重大变化。本研究强调了人工智能(AI)在人力资源(HR)设计增强的数字化员工体验方面日益重要的作用。在招聘、职业发展和员工敬业度方面，提供了一系列流行的人工智能应用，如聊天机器人和虚拟助手，以及它们的定义。列出了关于其组织实施的考虑因素，包括相关的关注点和潜在的利益。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Transforming Digital Employee Experience with Artificial Intelligence

Employee expectations are changing significantly due to the increased digitalization and remote work in the last couple of years. This study emphasizes the growing role of Artificial Intelligence (AI) in Human Resources (HR) to design enhanced digital employee experience. A set of popular AI applications such as chatbots and virtual assistants in recruitment, career development, and employee engagement are provided along with their definitions. Considerations regarding their organizational implementation, including related concerns and potential benefits, are listed.

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来源期刊

2020 IEEE / ITU International Conference on Artificial Intelligence for Good (AI4G)

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