女性消费者在SPA俱乐部的购买行为探讨

Y. Hung, I-Chin Shih
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引用次数: 0

摘要

本研究以女性消费者在SPA的行为为例进行研究。研究估计了不同生活方式的女性消费者在消费价值上的差异。分析女性消费者购买温泉产品的信息来源、消费价值与购买意愿之间的关系。本研究采用虚拟情境变量和产品位置变量,探讨对女性消费者购买意愿的影响,并分析变量与购买意愿的关系。本研究表明,消费者决策因素主要有:专业服务技术、专业讲解和产品功能。环境香味、背景音乐协调性、SPA环境氛围、情境因素、植入式广告的变化、现场销售人员的服务态度、保养产品等因素对受访者的消费决策没有影响。研究结果表明,女性消费者能够掌握护肤品的相关信息,更加关注护肤品的品牌知名度、特殊成分和功能性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Discussion on the Purchase Behavior of Female Consumers in SPA Clubs
This research studys about the behavior of the female consumer at SPA for example. The study estimates the differences in consumer value for female consumers of different lifestyles. To analyze the relationship between the source of information, the value of consumption and the willingness to purchase of female consumers to purchase hot spring products. The study takes the virtual situation variables and product position variables, explores the impact on the willingness of female consumers to purchase and analyzes the relationship between variables and purchase intention. This study shows that the consumer decision-making factors are mainly: professional service technology, professional explanation and product function. Factors such as environmental fragrance, background music coordination, SPA environment atmosphere, situational factors, changes in product placement, on-site sales staff service attitude, and maintenance products are not affecting respondents' consumption decisions. The research results show that female consumers can grasp the relevant information of skin care products, and pay more attention to the brand awareness, special ingredients and functionality of skin care products.
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